Privacy Policy – minion88

1. Who We Are

For the purposes of this Privacy Policy, "minion88", "we", "us", and "our" refer to the operator of the minion88.club online gaming platform, an internationally licensed online gaming operator. minion88 is the data controller in respect of personal data collected through the Platform.

If you have any questions about how minion88 handles your personal data, you may contact our Data Protection team at [email protected].

2. Data We Collect

minion88 collects the following categories of personal data from users of the Platform:

2.1 Identity Data

• Full legal name as it appears on a government-issued identity document;
• Date of birth;
• Gender (where provided during registration);
• Identity document type, number, and expiry date (collected during Know Your Customer verification);
• Profile username selected at registration.

2.2 Contact Data

• Email address;
• Mobile phone number;
• Residential address, including city, state, and postcode within Malaysia (e.g. Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or other locations).

2.3 Financial Data

• Payment method details (e.g. bank account identifiers, e-wallet account references for Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, or bank online banking credentials passed through our payment processor);
• Transaction history including deposit amounts, withdrawal requests, and game wagering records;
• Account wallet balance.

2.4 Technical Data

• IP address and geolocation data;
• Device type, operating system, and browser version;
• Session identifiers and login timestamps;
• Cookie identifiers and tracking pixel data.

2.5 Usage Data

• Games accessed, wagering patterns, session duration, and betting history;
• Bonus offers viewed and claimed;
• Support chat transcripts and communication records.

3. How We Collect Data

minion88 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, or contacting support;
• Automated technologies: Cookies, web beacons, server logs, and similar tracking technologies that collect technical and usage data as you interact with the Platform;
• Third-party sources: Identity verification agencies, payment processors, fraud prevention services, and game software providers who share relevant data with minion88 in connection with your account or transactions.

4. How We Use Your Data

minion88 uses the personal data it collects for the following purposes:

• Account management: To register, authenticate, and maintain your minion88 account, including processing your minion88 login sessions securely;
• Payment processing: To process deposits, withdrawals, and transaction records denominated in Malaysian Ringgit (MYR);
• Legal compliance: To fulfil Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations required under minion88's international gaming licence;
• Age verification: To enforce our strict 21+ age policy and prevent underage access to the Platform;
• Customer support: To respond to queries, complaints, and disputes submitted via live chat or email;
• Responsible gaming: To monitor for signs of problem gambling behaviour and to enforce deposit limits, self-exclusion requests, and cool-off periods activated by users;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, and other prohibited conduct;
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and content of the minion88 Platform;
• Marketing communications: To send promotional offers and platform updates to users who have opted in to receive such communications. You may withdraw consent at any time by contacting support or updating your account notification preferences.

5. Legal Basis for Processing

minion88 processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to at registration, including account management and payment processing;
• Legal obligation: Processing required to comply with KYC, AML, and other regulatory obligations under our gaming licence;
• Legitimate interests: Processing for fraud prevention, security monitoring, and platform improvement, where our legitimate interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. Consent may be withdrawn at any time.

6. Sharing Your Data

minion88 does not sell or rent personal data to third parties. We may share your personal data with the following categories of recipients in connection with the operation of the Platform:

• Payment service providers: Banks, e-wallet operators (including Touch 'n Go, Boost, GrabPay), FPX, and DuitNow processors for the purpose of completing deposit and withdrawal transactions;
• Identity verification providers: Third-party KYC and AML screening services used to fulfil regulatory obligations;
• Game software providers: Certified gaming studios whose titles are hosted on the minion88 Platform, who may receive pseudonymous game session data for auditing and dispute resolution purposes;
• Fraud prevention services: Specialist providers used to detect and prevent fraudulent account activity;
• Regulatory authorities: Gaming regulators, financial intelligence units, or law enforcement agencies where disclosure is required by law or by the terms of our gaming licence;
• IT and infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers operating under contractual data processing agreements with minion88.

All third-party processors engaged by minion88 are required to handle personal data in a manner consistent with this Privacy Policy and applicable data protection standards.

7. International Data Transfers

As an internationally licensed platform serving Malaysian users, minion88 may process or store personal data on servers located outside of Malaysia. Where personal data is transferred internationally, minion88 ensures that appropriate safeguards are in place — including standard contractual clauses, data processing agreements, or transfers to jurisdictions with recognised adequate data protection frameworks — to protect your data to a standard equivalent to the protections afforded within Malaysia.

8. Data Retention

minion88 retains personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention guidelines apply:

• Account data and transaction records are retained for a minimum of five (5) years from the date of account closure, in compliance with AML regulatory requirements;
• KYC verification documents are retained for five (5) years following the end of the customer relationship;
• Support communication records are retained for three (3) years;
• Marketing consent records are retained until consent is withdrawn and for a reasonable period thereafter for compliance audit purposes.

After the applicable retention period expires, personal data is securely deleted or anonymised.

9. Cookies & Tracking Technologies

The minion88 Platform uses cookies and similar tracking technologies to operate essential functions, analyse user behaviour, and deliver relevant content. The categories of cookies used include:

• Strictly necessary cookies: Required for the Platform to function, including session authentication and security tokens. These cannot be disabled without impairing Platform functionality;
• Performance cookies: Collect anonymised data about how users interact with the Platform to help us improve performance and usability;
• Functional cookies: Remember user preferences such as language settings and display options to personalise your experience;
• Marketing cookies: Track your interactions with the Platform to enable relevant promotional communications. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of your minion88 account.

10. Your Data Rights

Subject to applicable data protection law, you have the following rights in respect of your personal data held by minion88:

• Right of access: To request a copy of the personal data minion88 holds about you;
• Right of rectification: To request correction of inaccurate or incomplete personal data;
• Right of erasure: To request deletion of your personal data, subject to our legal retention obligations;
• Right to restrict processing: To request that we limit how we use your data in certain circumstances;
• Right to data portability: To receive your personal data in a structured, commonly used, machine-readable format;
• Right to object: To object to processing based on legitimate interests, including for direct marketing purposes;
• Right to withdraw consent: To withdraw consent to marketing communications or non-essential cookies at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the minion88 Data Protection team at [email protected]. We will respond within 30 days of receiving a verified request.

11. Security Measures

minion88 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or alteration. These measures include 256-bit TLS/SSL encryption for all data in transit, encrypted storage for sensitive data at rest, access controls limiting staff access to personal data on a need-to-know basis, two-factor authentication requirements for administrative access to platform systems, and regular security audits and penetration testing by independent cybersecurity specialists.

While minion88 takes security seriously, no system is entirely infallible. In the event of a personal data breach that poses a risk to your rights, minion88 will notify affected users and the relevant regulatory authority in accordance with applicable legal requirements.

12. Children's Privacy

The minion88 Platform is strictly not intended for persons under the age of 21. minion88 does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person below the minimum age requirement, that data will be deleted and the associated account closed immediately. If you believe a minor has created a minion88 account, please contact us at [email protected] immediately.

13. Policy Amendments

minion88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform operations. Material changes will be communicated to registered users via their registered email address and by prominent notice on the Platform. The effective date at the top of this page will be updated accordingly. Continued use of the minion88 Platform following notification of an update constitutes acceptance of the revised Privacy Policy.

14. Contact & Complaints

For any queries, requests, or complaints relating to this Privacy Policy or minion88's handling of your personal data, please contact us via:

• Live chat: Available 24/7 from your minion88 account dashboard;
• Email: [email protected] (plain text — not a clickable link).

We aim to resolve all data-related enquiries within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection or gaming regulatory authority under minion88's licensing jurisdiction.